Below is the process we follow with all our clients - from the first step to the last - so you will always know what to expect from us.
The visit to your home is made on a no-obligation basis where you share your ideas and desires you have for your home and lifestyle.
We discuss the smart home technologies which would work for you in your home.
Design & Proposal
We start the design phase, taking into account your budget and needs discussed during the consultation phase.
At every phase, we partner with you or if you are building or renovating, your chosen industry professionals including architects, builders, cabinet makers and electricians to incorporate the perfect smart home solution.
We will provide you with an initial proposal outlining the system design, technology and products we propose with costs and timelines, which we will continue to develop based on your feedback followed by providing you with a final proposal.
Projects Management & Installation
Once you confirm and approve your smart home solution, we get busy purchasing equipment and preparing for the installation in your home.
Every successful smart home installation relies on solid project management to ensure that your system is delivered on-time and on-budget. At Smart Homes by Design all installations are managed by a professional project manager who has extensive expertise implementing technology solutions.
Communication is key in the successful completion of a project, whether with the home owner, builder, architect, electrician or cabinet- maker. We coordinate every service at every phase of the installation and we always keep you in the loop.
When the exciting day arrives, or working with your builders at the appropriate phase of the build, we install your smart home system and integrate your existing technology devices. Once the installation is completed, we thoroughly test that all your smart home functions are operating correctly.
This aspect of our process is the final part of the project, the official handover to the client which involves a complete run through of the functionality of the system and hands on demonstration of the control system.
All that is left to do is relax and enjoy your smart home.
We are all about long term client relationships and providing exceptional support for our products and services.
Our support programs will also keep you up to date with any relevant software/firmware updates required.